Please provide an overview of your product/service.
We are a Software Product Development Organization based out of Hyderabad. We are excited to solve our customer’s problems and provide affordable solutions.
Our Product includes a SaaS-based application for Retail stores, Education Institutions and Small Businesses.
We recently launched a Customer Relationship Management Product – OPAL CRM which caters to the needs of any small business at an affordable price. It saves almost 4000 minutes of its employees time in following up with leads and customers.
Apart from the products stated above, we also provide application development services, digital marketing solutions to our clients based on their needs.
What inspired you to Develop the above product/ service?
We were talking to a few startups and small businesses to understand how they would like to scale up. In this process, we understood that most of the businesses, find it difficult to track their leads, answer their queries and followup to make the conversion.
That is when we came up with OPAL CRM as a solution where it helps small businesses keep track of their leads, follow up with them and make the conversions happen.
Also, most CRMs in the market are web-based applications. OPAL CRM also provides a Mobile App, where a lead can be easily tracked and followed up.
What was the challenging part of your journey till now?
Most challenging part has always been to reach the customer’s expectations and satisfy their requirements. While many of the customers come with the groundwork done along with wireframes, for few customers we get an opportunity to educate them on what is required for their business. This exercise also helps us to brainstorm their requirements and give them the best product or service at an affordable price.
How did you overcome initial mindset challenges?
Having worked with many MNCs prior to taking a leap into business, it was quite challenging to overcome the mindset challenges. However, now after being there in the business for the past 5 years, it is quite an exciting journey.
According to you, what are the three characteristics a person must have to obtain success?
What is your life mantra?
“The more you Give, the more you Get” is my life concept. I always try to be in the giving mode and try to be as much help as possible.
Which online Products/ services/ applications do you use the most and would like to suggest as well?
Being a small business myself, I have always relied on open source tools and apps that can improve the team’s productivity and help us stay on track.
Share any one habit which you think creates you more effective.
Starting my day with a workout regime makes me more productive throughout the day.
Share any one habit which you desire to change in on your own.
Time Managing, I wish I could give 30 mins time to reading a book every day.
What are your plans for the next 3 years?
In the next three years, I would like to see myself as a successful Woman entrepreneur, able to the employee all women in my team.
If you get an opportunity to begin your career again what would you do differently this time?
If I were to start my career again, I would choose to get myself trained in Selling.
Share a quote that inspires you the most.
“Arise, Awake and Stop Not till you achieve your goal”
What are your top three getaway destinations?
Fiji, LA, and Seychelles
Tell me about your family?
I have a beautiful family. My husband, my son, my parents and my in-laws are the biggest pillars of my strength that keeps me going.